3.0.4 NBN Wireless Connection Box Status Lights

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NBN Wireless Connection Box Status Lights

The article will explain the meaning of the status lights found on the NBN® Connection Box (indoor unit) used for NBN Wireless services. These lights may help you quickly check on the status of your NBN connection which may be useful when troubleshooting issues.


Status lights

Light

State

Meaning

POWER

Off

No power supply. All other lights will be off if the Connection Box has no power.

Red

Connection Box is operating on backup battery power and power is low (if a battery has been fitted).

Green

Connection Box has power.

Flashing Green

Connection Box is operating on backup battery power (if a battery has been fitted).

STATUS

Off

Connection Box has no power or is in an unexpected state.

Red

A system fault is detected.

Flashing Amber

Connection Box is booting up/initialising.

Green

Connection Box is in test mode.

Flashing Green

Connection Box is operating normally.

OUTDOOR UNIT (ODU)

Off

Connection Box has no power or is in an unexpected state.

Red

Connection Box is offline.

Flashing Red

An error is detected.

Green

Connection Box is online.

Flashing Green

Network activity.

SIGNAL STRENGTH

Off

Connection Box has no power or is offline.

Red

Low signal strength (this is not necessarily a service fault as factors such as local weather can impact signal strength).

Amber

Medium signal strength.

Green

High signal strength.